8e88d Privacy Policy

1. Introduction

8e88d ("the Platform", "We", "Us", "Our") is committed to protecting the privacy and personal data of all individuals who interact with the 8e88d website and its associated services, including casino games, sports betting, jackpot bingo, and crash games, accessible at https://8e88d.app. This Privacy Policy ("Policy") sets out the basis on which personal data we collect from you, or that you provide to us, will be processed by 8e88d. Please read the following carefully to understand our practices regarding your personal data.

This Policy applies to all visitors, registered players, and former players of 8e88d. By using the 8e88d platform or by registering an account, you consent to the collection, use, and processing of your personal data as described in this Policy. If you do not agree with the terms of this Policy, you must stop using the platform and close your account.

2. Information We Collect

8e88d collects personal data in three principal ways: information you provide directly when registering or using the platform, information collected automatically when you access the platform, and information we may receive from third parties such as payment processors.

Information you provide directly:

• Registration data: your full legal name, Bangladesh mobile number, date of birth, and any password or security credential you create when opening your 8e88d account.
• KYC verification documents: government-issued photo identification (National Identity Card, passport, or driving licence) and any supporting selfie or liveness check images submitted as part of identity verification.
• Payment data: transaction reference numbers, mobile wallet identifiers (bKash, Nagad, Rocket, Upay), and bank account details used for deposits and withdrawals. 8e88d does not store full card numbers or full bank account numbers — only the reference identifiers needed to process and reconcile transactions.
• Communications: the content of any messages, queries, or complaints you submit to our support team via email at [email protected].

Information collected automatically:

• Device and access data: IP address, device type, operating system, browser type and version, mobile network carrier, and unique device identifiers used to recognise returning users and maintain session security.
• Gameplay and betting data: game sessions played, bet amounts, win and loss records, and time-on-platform logs, collected for account management, responsible gaming monitoring, and fraud detection purposes.
• Cookie and tracking data: session cookies, preference cookies, and analytics identifiers. See Section 6 (Cookies and Tracking Technologies) for full details.

Information from third parties:

• Payment processor confirmations: transaction status, reference codes, and fraud-risk flags returned by bKash, Nagad, Rocket, Upay, or partner banks when you make a deposit or withdrawal.
• Identity verification providers: confirmation data returned by KYC verification partners confirming whether the identification documents you submitted are authentic.
• Fraud and security intelligence: aggregated risk signals received from industry fraud-prevention networks used to protect the platform and its players from bad actors.

3. How We Use Your Information

8e88d uses the personal data we collect only for legitimate, clearly defined purposes. We do not use personal data for purposes incompatible with those listed below without first obtaining your separate consent. The specific purposes for which 8e88d processes your personal data are:

• Account creation and management: to register your account, verify your identity, and maintain your player profile including your account balance, transaction history, game history, and responsible gaming settings.
• Payment processing: to process your deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, and partner banks, and to maintain accurate financial records for reconciliation purposes.
• Customer support: to respond to your queries, complaints, and requests submitted via [email protected], and to maintain a record of support interactions for quality assurance and dispute resolution purposes.
• Security, fraud prevention, and compliance: to detect and prevent fraudulent activity, money laundering, underage gambling, account compromise, and other prohibited conduct, and to fulfil any applicable legal or regulatory obligations.
• Responsible gaming: to monitor gameplay patterns that may indicate problem gambling behaviour, to apply player-requested responsible gaming controls such as deposit limits and self-exclusion, and to contact players where our monitoring identifies potential concern.
• Platform improvement: to analyse aggregate, anonymised usage data to improve the performance, design, and content of the 8e88d platform. No individual player is identified in platform improvement analysis.

8e88d will not use your personal data for direct marketing communications unless you have separately and explicitly opted in to receive such communications. You may opt out of any marketing communications at any time by contacting [email protected].

4. Legal Basis for Processing

8e88d processes your personal data under the following legal bases, each of which applies to specific processing activities described in this Policy:

• Contractual necessity: processing required to fulfil the contract between 8e88d and you as a registered player — including account creation, payment processing, KYC verification, and the delivery of games and betting services.
• Legal obligation: processing required to comply with applicable legal and regulatory obligations, including anti-money-laundering requirements, age verification obligations, and record-keeping requirements.
• Legitimate interests: processing carried out in pursuit of 8e88d's legitimate business interests, including platform security, fraud prevention, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your rights and interests.
• Consent: for any processing activities not covered by the above bases — such as optional marketing communications — 8e88d will request your explicit, separate, and freely given consent and will provide a clear mechanism to withdraw that consent at any time.

5. Sharing Your Information

8e88d does not sell, rent, or trade your personal data. We share personal data only with the limited categories of recipients described below, and only to the extent necessary for the stated purpose:

Permitted sharing categories:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank receive the minimum transaction data necessary to process your deposits and withdrawals. Payment processors operate under their own privacy policies and are contractually bound to handle data securely.
• KYC verification partners: identity verification service providers receive copies of the KYC documents you submit, solely for the purpose of authenticating your identity as required by our compliance obligations.
• Law enforcement and regulatory authorities: 8e88d will disclose personal data to law enforcement agencies, courts, or regulatory authorities where required to do so by applicable law, court order, or legitimate legal process. 8e88d will, where legally permitted, notify affected players of such disclosure.
• Platform security providers: IT security, fraud detection, and infrastructure service providers who assist in maintaining the security and integrity of the 8e88d platform are given access only to the data strictly necessary for their specific contracted function.

6. Cookies and Tracking Technologies

8e88d uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit the 8e88d website. Cookies allow the platform to recognise your device, maintain your session, and remember your preferences. The following categories of cookies are used on the 8e88d platform:

Cookie categories used on 8e88d:

• Strictly necessary cookies: these cookies are required for the platform to function. They maintain your login session, store your security tokens, and enable core features such as the game lobby, account dashboard, deposit flow, and withdrawal requests. These cookies cannot be disabled without breaking the platform.
• Analytics cookies: these cookies collect aggregated, anonymised data about how players use the platform — such as which game categories are most visited, average session duration, and navigation paths. This data is used internally to improve the platform. No individual player is identified in analytics data.
• Preference cookies: these cookies remember your platform preferences such as language selection, display settings, and notification preferences so you do not need to re-enter them on each visit.

You may disable non-essential cookies (analytics and preference cookies) through your browser's cookie settings at any time. Disabling strictly necessary cookies will impair or prevent the platform from functioning correctly. 8e88d does not use advertising or tracking cookies for third-party ad targeting.

7. Data Retention

8e88d retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The following retention periods apply to the main categories of personal data held by 8e88d:

Account registration data and KYC documents are retained for a minimum of five years following the date of account closure, in accordance with applicable anti-money-laundering record-keeping requirements. Transaction records are retained for a minimum of five years from the date of the transaction. Gameplay logs are retained for two years from the date of the session. Support communications are retained for two years from the date of the final communication in the relevant thread. Where a legal hold is placed on an account — for example, where an account is under investigation for suspected fraud — the relevant data will be retained until the investigation is formally closed.

8. Data Security

8e88d takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, alteration, or disclosure. These measures include SSL encryption for all data in transit between your device and 8e88d servers, access controls limiting internal access to personal data on a strict need-to-know basis, regular security assessments and penetration testing of platform infrastructure, and secure data storage with encrypted backups.

Despite these measures, no method of transmission over the internet and no method of electronic storage is completely secure. While 8e88d uses commercially reasonable means to protect your personal data, we cannot guarantee its absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 8e88d will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.

9. Your Privacy Rights

As a registered player on 8e88d, you hold the following rights with respect to your personal data held by 8e88d. To exercise any of these rights, please contact [email protected] with your registered mobile number and the specific right you wish to exercise. 8e88d will respond to all valid rights requests within 30 calendar days:

• Right of access: you have the right to request a copy of the personal data 8e88d holds about you, together with information about how it is being used.
• Right to rectification: you have the right to request correction of any inaccurate or incomplete personal data 8e88d holds about you.
• Right to erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to 8e88d's legal retention obligations described in Section 7.
• Right to object: you have the right to object to 8e88d processing your personal data where that processing is based on our legitimate interests. If you object, 8e88d will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

8e88d will not charge a fee for exercising any of the above rights, except in cases where requests are manifestly unfounded or excessive, in which case 8e88d reserves the right to charge a reasonable administrative fee or to decline the request, with written reasons provided.

10. Third-Party Links

The 8e88d platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket, Upay) whose own privacy policies govern the use of data on their platforms. 8e88d is not responsible for the privacy practices of any third-party service. When you interact with a third-party payment provider to complete a deposit or withdrawal, you are interacting with that provider's platform under its own terms and privacy policy. 8e88d recommends that you review the privacy policies of any third-party services you interact with in connection with your use of the 8e88d platform.

11. Children's Privacy

The 8e88d platform is strictly for adults aged 21 years and above. 8e88d does not knowingly collect or process personal data relating to individuals under the age of 21. If 8e88d discovers that personal data has been collected from an individual who is under 21 years of age, that data will be deleted immediately and the associated account will be permanently closed. If you are a parent or guardian and believe that a person under 21 in your care has registered an account on 8e88d, please contact [email protected] immediately so that we can take appropriate action.

12. Changes to This Privacy Policy

8e88d reserves the right to update or revise this Privacy Policy at any time. When we make material changes to this Policy, we will post the updated version on the 8e88d website with a revised effective date at the top of the document. Where the changes are significant, we may also notify registered players directly via the contact details held on their account.

Your continued use of the 8e88d platform following the posting of a revised Privacy Policy constitutes your acceptance of the revised Policy. It is your responsibility to review this Policy periodically to remain informed of any updates. If you do not agree with any revised version of this Policy, you must stop using the platform and request account closure.

13. Contact and Privacy Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 8e88d holds about you, please contact our support team. We are available 24 hours a day, 7 days a week. All privacy-related communications should be directed to the following address: